Project Description
DISPATCHING SERVICE
Have us geared up and ready to go anytime you need us
SERVICE INFORMATION
No matter what type of organization you run, Phone Call Pros after-hours dispatch service can ensure that your team can efficiently respond when needed. Whether for emergency response teams, transportation, technical support, or any organization that needs to be available around the clock, our dispatch service can be customized to fit your needs.
More than meets the eye
Our team can help you create a custom process for dispatch that is aligned with your service and capabilities. We can do more than forwarding calls. Our dispatchers can answer and document calls, diagnose and qualify needs, and assign calls in the way that works best for you and your team
Our dispatching service processes each call after hours which allows your company to become flawless through the night. Our team can fulfill the needs of any emergency whether your a high capacity organization or a field service contractor, transportation company or technical support team; we can find what successfully suits you. We’re able to answer and assign calls, document, diagnose and qualify it all exactly your way! We also have the ability to dispatch requests by text message and track cases in your service management software.
Some industries taking advantage of our limitless dispatch options are:
Booked & Supported over 750,000 Appliance Repair Calls Nationwide
Healthcare Providers
Towing Companies
Building / Property Maintenance
Landscapers
Home Service Calls
Snow Plow Companies
Utility Companies
INNOVATIVE SUPPORT
We are available for you 24 hours- 7 days a week. Without our clients we are nothing! Over the past years, we have built up quite a number of relationships, that most call center clients, we view them as extended family. If you would like to have more information on our services please click on the link below.
Appointment Scheduling
Phone Call Pros has booked and supported over 750,000 Appliance Repair Calls for one of the nation’s largest Appliance Repair Company.
Virtual Receptionist
When someone calls your business, it is an opportunity to create a new client and grow your business or satisfy and existing one.
Dispatching Service
No matter what type of organization you run, Phone Call Pros after-hours dispatch service can ensure that your team can…
Outbound Customer Service
Continually improving your business requires feedback from your customers. Finding out what your customers like…
Property Management Phone Support
If you manage a property, it is essential to stay connected to your current tenants and be available for potential new tenants.
Inbound Customer Service Support
When you invest in marketing for your business, you can’t control the time and day potential customers will decide to respond.
Inbound Lead/Sales Support
Phone Call Pros can even help you make the sale. You can take advantage of our qualified sales staff by funneling all of your leads to us.
After Hours Call Handling
Today’s customers expect businesses to respond to their support needs no matter the time of day or night.
Web Chat Services
Many customers would rather ask their questions over webchat at a time convenient for them. Website visitors…
Outbound Leads / Sales
If you want your business to grow, an outbound call center is an essential part of your strategy. Outbound call centers allow…
OUR GUARANTEE
Our offices have redundant power and internet systems for guaranteed reliability, We are able to customize the services you want, We have the most competitive pricing in the industry.
No long-term contracts
No unreliable work from home agents
Customer Satisfaction Guaranteed
We will beat any comparable pricing by 10% (USA experienced professional living outside the country in our supervised office location)
A virtual receptionist can save you up to 40-60% over in-house employees,
FREE QUOTE
Need help? Fill out this form to get in touch. We will contact you as soon as we can.