Project Description
AFTER HOURS CALL HANDLING
When work doesn’t end at 5
SERVICE INFORMATION
Today’s customers expect businesses to respond to their support needs no matter the time of day or night. Staffing a call center 24/7 can be a massive investment. Phone Call Pros after-hours call handling service can help you fill the gaps in your current client telephone support schedule.
Why is it important to go round the clock?
Many businesses have staff available to answer and route calls during business hours, but when the workday ends, your valuable customers receive recorded responses and voice mail.
The Right Amount of Energy
With Phone Call Pros after-hours call handling service your customers and clients can receive the service they expect no matter what time it is. When your on-site staff is done for the day, we take over providing the same level of service until your team returns to the office.
Our after-hours call handling service integrates seamlessly with your current office to extend your office hours around the clock and across the calendar. When you set up your account, you decide the greeting and manner in which our professionals will answer your calls. For your
customers, it will feel like there is someone in your office ready to help. Just forward your calls to us at closing time and our friendly team will take care of the rest.
If you already have a staff to answer phones during the day and they can handle the call volume, you may not need a full-time live answering service. However, it can be challenging to offer that same level of customer service after hours. That is where Phone Call Pros come in to provide quality customer service whenever your customers call.
INNOVATIVE SUPPORT
We are available for you 24 hours- 7 days a week. Without our clients we are nothing! Over the past years, we have built up quite a number of relationships, that most call center clients, we view them as extended family. If you would like to have more information on our services please click on the link below.
Appointment Scheduling
Phone Call Pros has booked and supported over 750,000 Appliance Repair Calls for one of the nation’s largest Appliance Repair Company.
Virtual Receptionist
When someone calls your business, it is an opportunity to create a new client and grow your business or satisfy and existing one.
Dispatching Service
No matter what type of organization you run, Phone Call Pros after-hours dispatch service can ensure that your team can…
Outbound Customer Service
Continually improving your business requires feedback from your customers. Finding out what your customers like…
Property Management Phone Support
If you manage a property, it is essential to stay connected to your current tenants and be available for potential new tenants.
Inbound Customer Service Support
When you invest in marketing for your business, you can’t control the time and day potential customers will decide to respond.
Inbound Lead/Sales Support
Phone Call Pros can even help you make the sale. You can take advantage of our qualified sales staff by funneling all of your leads to us.
After Hours Call Handling
Today’s customers expect businesses to respond to their support needs no matter the time of day or night.
Web Chat Services
Many customers would rather ask their questions over webchat at a time convenient for them. Website visitors…
Outbound Leads / Sales
If you want your business to grow, an outbound call center is an essential part of your strategy. Outbound call centers allow…
OUR GUARANTEE
Our offices have redundant power and internet systems for guaranteed reliability, We are able to customize the services you want, We have the most competitive pricing in the industry.
No long-term contracts
No unreliable work from home agents
Customer Satisfaction Guaranteed
We will beat any comparable pricing by 10% (USA experienced professional living outside the country in our supervised office location)
A virtual receptionist can save you up to 40-60% over in-house employees,
FREE QUOTE
Need help? Fill out this form to get in touch. We will contact you as soon as we can.