Project Description
INBOUND CUSTOMER SERVICE SUPPORT
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SERVICE INFORMATION
When you invest in marketing for your business, you can’t control the time and day potential customers will decide to respond. Some will likely choose to call you outside of your standard office hours. When you don’t answer, they may not wait until you are open. This is especially true if your competitors can answer their questions or take their orders now.
24 Support
Phone Call Pros can answer your calls 24 hours a day, seven days a week. That means your phone will be answered no matter when potential customers call. Our professional staff can capture leads and even sales from your marketing efforts, drastically increasing the impact of your marketing.
The Right Amount of Energy
Phone Call Pros can respond to inbound calls for your business related to:
Marketing and Advertising Campaigns
Online ordering and checkout
Managing and qualifying leads
Customer support
Client feedback
Custom call routing for specific marketing programs
Our team can help you get the most out of your marketing efforts.
INNOVATIVE SUPPORT
We are available for you 24 hours- 7 days a week. Without our clients we are nothing! Over the past years, we have built up quite a number of relationships, that most call center clients, we view them as extended family. If you would like to have more information on our services please click on the link below.
Appointment Scheduling
Phone Call Pros has booked and supported over 750,000 Appliance Repair Calls for one of the nation’s largest Appliance Repair Company.
Virtual Receptionist
When someone calls your business, it is an opportunity to create a new client and grow your business or satisfy and existing one.
Dispatching Service
No matter what type of organization you run, Phone Call Pros after-hours dispatch service can ensure that your team can…
Outbound Customer Service
Continually improving your business requires feedback from your customers. Finding out what your customers like…
Property Management Phone Support
If you manage a property, it is essential to stay connected to your current tenants and be available for potential new tenants.
Inbound Customer Service Support
When you invest in marketing for your business, you can’t control the time and day potential customers will decide to respond.
Inbound Lead/Sales Support
Phone Call Pros can even help you make the sale. You can take advantage of our qualified sales staff by funneling all of your leads to us.
After Hours Call Handling
Today’s customers expect businesses to respond to their support needs no matter the time of day or night.
Web Chat Services
Many customers would rather ask their questions over webchat at a time convenient for them. Website visitors…
Outbound Leads / Sales
If you want your business to grow, an outbound call center is an essential part of your strategy. Outbound call centers allow…
OUR GUARANTEE
Our offices have redundant power and internet systems for guaranteed reliability, We are able to customize the services you want, We have the most competitive pricing in the industry.
No long-term contracts
No unreliable work from home agents
Customer Satisfaction Guaranteed
We will beat any comparable pricing by 10% (USA experienced professional living outside the country in our supervised office location)
A virtual receptionist can save you up to 40-60% over in-house employees,
FREE QUOTE
Need help? Fill out this form to get in touch. We will contact you as soon as we can.